Understanding the DSA
The Digital Service Act (DSA) in Europe was effective for All marketplaces from February 2024
Our DSA-ready compliance toolkit allows you to automate all onboarding & reporting requirements related to DSA
Are you affected?
The Digital Services Act (DSA) applies to any online platform that hosts user-generated content or facilitates interactions between users. This includes marketplaces, gig platforms, rental apps, creator platforms, forums, and social platforms.
If your platform allows users to list, share, sell, advertise, or communicate, you likely have obligations under the DSA related to content moderation, user verification, transparency reporting, and risk management.
See how Supplied automates key DSA workflows
Supplied centralizes your identity verification, moderation workflows, user reporting, and transparency logging — ensuring your platform meets DSA requirements without adding operational overhead
50+ Companies already compliant and saving costs
What it is
The DSA establishes a comprehensive framework for online intermediaries, aiming to create a safer, fairer, and more accountable digital environment.
Its key objectives include:
Combating the spread of illegal and harmful content
Such as terrorism, hate speech, child sexual abuse material
Reducing the dissemination of disinformation
Including fake news
Ensuring transparency and accountability
For Online platforms
Creating a level playing field
For Smaller platforms and businesses
Consequences and Benefits
Failure to comply with the DSA can lead to significant consequences, including hefty fines and restrictions on operating within the EU, and reputational damage.
However, beyond compliance, embracing the DSA's principles offers numerous benefits including:
Enhanced User Trust and Satisfaction
Users increasingly value platforms that actively take steps to protect them from harmful content and misinformation.
Improved Brand Reputation
Demonstrating compliance showcases your commitment to responsible online practices.
Increased Innovation and Competitiveness
The DSA fosters a level playing field, creating opportunities for smaller businesses and innovative solutions.
Tips for implementation...
Navigating the DSA's intricacies can seem daunting, but there are some key steps you can take to ensure smooth implementation and unlock its full potential
1
Verify users and traders (before risk enters)
What to do: Turn on KYC/KYB, sanctions/PEP screening, age gates, and watchlists at onboarding.
With Supplied: One flow for individuals and businesses, OAuth links your CRM/payments, and failed checks auto-route for review.
Outcome: Fewer illegal listings, cleaner dispute trail, lower false positives
2
Transparency & Accountability
What to do: Centralise notices, set SLA timers, track “trusted flagger” priority, and give users clear appeals.
With Supplied: A unified inbox + templates, role-based workflows, auto-timestamped audit logs, and exporter for regulators.
Outcome: Fast takedowns, consistent outcomes, defensible audits.
3
Transparency & reporting by design
What to do: Generate the quarterly DSA transparency report and retain evidence (decisions, rationale, volumes).
With Supplied: Click-to-publish transparency reports, Mixpanel-style metrics (removals, appeals, reinstates), and API exports.
Outcome: Zero CSV wrangling, regulator-ready in minutes.
4
Cost-effective solutions
What to do: Bake DSA controls into the data layer instead of manual reviews.
With Supplied: Data orchestration across CRM/ERP/payments (no more CSV uploads), prebuilt risk & incident templates, and tiered pricing.
Outcome: Lower ops cost, faster time-to-green on audits.
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Reduce risk, accelerate onboarding, and stay globally compliant, all through one API.
50+ Companies already saving costs
